The protection of your personal data is very important to us. We therefore process your data solely based on the applicable Legal provisions: EU General Data Protection Regulation, Austrian TKG 2003). In this data protection information, we inform you about the most important aspects of data processing in the context of our activities. The use of our website is usually possible without providing personal data. If you enter personal data, e.g. for the purpose of contacting us or subscribing to a newsletter, we will pass on the necessary information to companies that process data on our behalf (e.g. send the newsletter). We only commission companies that are subject to the GDPR.
Enrypted data transfer
This web site uses SSL encryption in order to ensure safety and privacy. This prevents third parties to intercept or read data you entered on our web site during transmission to or from our site. You can confirm the active encryption by checking the lock symbol in the address bar of your browser.Contact us
If you contact us using the contact form, by E-mail, phone or any other means, we store the data provided for one year in order to answer your questions and prepare for follow-up discussions. In case we enter a contract, the statutory retention periods apply.
We will not share this data without your consent.
The data processing is based on § 6 article 1b (contract) and/or $6 article 1a (consent) of the GDPR.
The server providing this website stores information, which is automatically transmitted to us by your browser, in so-called log files. The saved information is:Browser type and browser versionOperating system usedThe page (URL) from which you came to usThe IP address of your computerTime of requestThis data solely used to ensure security and for technical monitoring of the web server (load, optimization, error detection, security) and is required to offer this service. The data is not connected to other data sources, and therefore cannot be associated with individual persons. The log files are deleted after three monthsData processing is based on § 6 article 1f (legitimate interests) of the GDPR. The legitimate interest in the sense of the GDPR is the proper and safe function of the website.
Use of Zoom for consultation
We use the online video conferencing solution Zoom for consultations. Zoom is a service of Zoom Video Communications Inc, San Jose, 55 Almaden Boulevard, 6th Floor, CA 95113, USA.When we communicate using Zoom, the content of the conversation (i.e. sound and video) is encrypted in such a way that only the participants in the conversation can access it. No recordings are made.In addition, Zoom also processes information you enter such as name, telephone number or e-mail address and automatically collected data such as your IP address, the MAC address of the device used, the operating system, the client software used, camera, microphone and speaker type, whether they transmit the sound via telephone or VoIP and whether they participate in the conversation with or without video. In addition, the duration of the call, your name in the call and the content of the chat are processed.Data processing takes place on the basis of Art 6 Para 1 lit b (performance of contract) and Art 6 Para 1 lit f (legitimate interests) of the GDPR. The legitimate interest within the meaning of the GDPR is the simple and effective implementation of online meetings over the Internet.Zoom only stores the data for as long as it is necessary to provide the service or the other purposes mentioned above.We have concluded a processor agreement with Zoom, in which Zoom undertakes to comply with the standard contractual clauses defined by the EU Commission.Further details on data processing by Zoom can be found here: https://zoom.us/de-de/privacy.html
Google Fonts are loaded without login and no cookies are sent to Google. In case you are logged into any Google service when you visit our website, your Google account data is not transmitted to Google. Google only tracks usage of their fonts and stores this data securely.
Find details on https://developers.google.com/fonts/faq
The data processing is based on § 6 article 1f (legitimate interest) of the GDPR. Our legitimate interest in the sense of the GDPR is to improve our offer and our website. Please also note the Google Privacy Statement on https://www.google.com/intl/de/policies/privacy/
, where you can find more information about the data being processed.Cookies
).Data processing takes place on the basis of Article 6 Paragraph 1 lit a (consent) of the GDPR.
For accounting purposes, we store the following data of our customers: Name, address, telephone number, e-mail address, VAT ID. This data is not passed on to third parties, with the exception of the transmission to the processing banking institutions/payment service providers for the purpose of direct debiting, as well as to our tax advisor for the purpose of bookkeeping and to fulfil our obligations under tax law.The data is stored exclusively within the EU. The data provided by you is necessary to fulfill a contract or for implementation of pre-contractual measures. Without this data we cannot conclude and fulfil the contract with you. All data from a contractual relationship will be stored until the expiry of the retention period under tax law (7 years).Data processing is carried out on the basis of Art 6 (1) (c) (legal requirements) of the DSGVO and Art 6 (1) (b) (contracts fulfillment) of the DSGVO.
Data processing in the context of order fulfillment and customer care
For the purpose of fulfilling the contract, access data for the online services you use, such as social media platforms, etc., will also be stored if necessary for the order you have placed and if you have actively transmitted them. The storage takes place on encrypted local computer systems or portable computers secured by passwords and physical access protection.
For the purpose of project management, communication and time recording, your contact details or information on the content of the contract may be stored on the following systems, among others:
- Trello, Atlassian Pty Ltd, USA
- Doodle AG, Switzerland
For the purpose of social media design and social media marketing, we will publish content on the desired social media platforms on your behalf. The data to be published (images, videos, audio files) are provided by you. It is your responsibility to ensure that you have the necessary rights and consents for publication. We use the following services to create, edit and publish social media content:
- Adobe Spark Page; Adobe Systems Incorporated, USA
- Canvas; Australia
- A Color Story LLC; USA
- Unfold Creative LLC; USA
- InShot Inc.; China
- HUJI; Manhole Inc.
- videoleap; Lighttricks Ltd., Israel
- beatleap; Lighttricks Ltd., Israel
The companies based in the USA undertake to comply with the standard contractual clauses as defined by the EU Commission.The data you provide is required to fulfill the contract or to carry out pre-contractual measures. Without this data we cannot conclude and fulfill the contract with you. Data will only be transmitted to third parties with your express permission. All data from a contractual relationship will be stored until the end of the tax retention period (7 years). Access data to systems used by the customer will be deleted immediately after the end of the contract. Data processing takes place on the basis of the legal provisions of § 96 Paragraph 3 TKG and Art 6 Paragraph 1 lit a (consent) and/or lit b (necessary for the fulfillment of the contract) of the DSGVO.
You have the right to request information about stored data and to have data corrected, or deleted. You may restrict the usage of data and may have it transferred to other parties. You have the right to revoke any given consent. Please send any request to the email address: firstname.lastname@example.org . If you believe that the processing of your data violates data protection law or that your data protection claims have otherwise been violated, you may file a complaint with the supervisory authority. In Austria, that would be the “Datenschutzbehörde”.
You can contact us under the following contact details: email@example.com